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Sales and BDM Executive – monday.com Solutions – Peterborough

Sugabyte is looking for a positive and driven sales executive to join our growing team of professionals providing state-of-the-art CRM solutions, the fastest growing project management tools, and sales development tools to our customers globally. 

Sugabyte is a small company based in Peterborough where the team here sell/implement/support SugarCRM to companies globally. We have a stable financial position, spacious and modern office, plenty of parking and an amazing team.

As we expand and venture into new markets (with our new partner monday.com), we’re building a new team of professionals to work in our new monday.com division. This will be an exciting time to be involved with Sugabyte.

About The Role

  • This is a quota-carrying position
  • Your time will be split between business development activities and sales
  • Prospect into strategic business accounts via cold call, email, and social strategies
  • Develop strategies for business development to keep the top of the funnel active
  • Work alongside marketing to help deliver successful campaigns
  • Identify new business opportunities
  • Obtain a comprehensive understanding of the monday.com solution (through our training + enablement) and connect that knowledge directly to customer ROI

Your Skills

  • 2+ years working in Sales/Business development at a Saas company – must
  • Proven experience and success in developing business interest and closing sales
  • Excellent written and oral communication skills
  • Self-starter, energetic, 100%-effort individual willing to execute plans, analyse, learn & adapt
  • Excited to work in a fast-paced start-up environment

What We Offer

  • Training & Support throughout your career
  • Competitive Salary dependant on experience
  • Options for career progression and adaptations (we’re growing this practice so will have various roles open up)
  • Spacious office in Peterborough with your own allocated parking

Email your CV to [email protected]

Note to Recruiters and Placement Agencies:  Sugabyte does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Sugabyte employee. Sugabyte will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered the property of Sugabyte and will be processed accordingly. 

Download the CRM and Sales Impact Report

Sales and CRM Impact Report
Sales and CRM Impact Report

SugarCRM asks: Are companies on the cusp of a customer relationship crisis?

In the first ever CRM and Sales Impact Report, SugarCRM asks 1,000 sales leaders critical questions about their CRM, sales, technology and ability to uncover crucial customers insights. Broken down into four sections, their research reveals a picture of companies struggling with platforms and data practises riddled with blind spots and roadblocks.

The State of CRM

With CRM at the heart of customer experience, this report exposes the issue with CRM systems and the data it contains. A considerable number of those surveyed admitted that their CRM is too complex, unintuitive and not user-friendly costing them potential revenue opportunities.

The Cost of the Status Quo

So if the CRM is holding companies back, how does this affect the day-to-day? SugarCRM shows the cost of wasting valuable time, counter-productivity and poor return on investment when breaking down the problem behind their CRM systems. Asking the most important question, can companies afford to leave their sales people without the tools they need to compete?

Churn Rates

An important finding in their research are the difficulties that arise when companies are unable to extract the full value from their CRM system. The overall consensus here was that the low resolution leads from lack of insightful customer data across their marketing, sales and service systems results in higher churn rates. Do you know how much on average it is costing organisations in churn alone?

Customer Clarity & AI

In order to stay competitive, companies need to significantly improve the accuracy and completeness of their customer data to improve retention, revenue and business outcomes. To find out if artificial intelligence (AI) is the way forward, download the report here.

Download the Report Here

Is This You? Series: “It takes days for our sales people to get back to a lead…”

Imagine you want to buy a new phone, you have an idea of what you want but you’d like to speak to someone about it so you head down to the phone shop. You walk up to a salesperson and let them know you’re interested in this phone and they say “thank you for getting in touch, your business is important to us. We’ll be in touch in the next 24-48 hours.” You walk out confused and immediately go somewhere else. The phone shop then call you two days later to talk about the phone you’ve now already bought. That doesn’t happen right? So why does your company do it?

If your lead response time is slow, it might be killing your business. In today’s society of fast consumerism, especially in the B2C world because of buy-it-now websites and same day delivery, there is a sense of urgency when we buy anything. Over time, the quality of lead degrades which is why it is important to “strike while the iron is hot.” So if you feel like your response time is slow, it’s time to find out why and what you can do to change it.

“It takes days for one of our sales people to get back to a lead, there’s no automation and assigning the lead to the correct specialist is very manual. By the time they make contact, they have often already bought from one of our competitors.”

A recent prospect for SugarCRM

A likely scenario is that a company has a web form and when it’s filled out by a potential customer, the email submission goes into a group mailbox. These leads are then cherry picked based on a small amount of data included in the email and sent to someone in the sales team, unsure of whether it’s the right person. These leads are often not picked up for days and with no audit trail of the exact flow and engagement timings, no one can keep track.

With SugarCRM, the journey of the lead is fully tracked and intelligently assigned to the right sales representative so not a minute is lost. Take a look at an example process definition below for automating lead assignment:

The earlier a lead is contacted the higher your chances of winning business. If you are the first out of your competitors to get in touch, you’re already further down the buying process!

If you have this problem, we would like to help solve it.

Send an email to one of our consultants: [email protected]

Is This You? Series: “I have spreadsheet fatigue and we are drowning in system admin!”

Spreadsheets are handy for housing and organising data and are certainly a step up from folders, filing cabinets and rolodex’s but in 2021, they are not without their shortfalls.

“It’s 2021 but you’d think it was 1994 looking at all the systems, databases and spreadsheets we have to work on. It’s a huge inefficiency when we could be on par with our competitors. At the moment we are drowning in system admin!”

A recent prospect looking at SugarCRM

Manually entering data into all your spreadsheets is eating into your employee’s time which is actually taking them away from selling and taking care of your customers. Chances are, between switching from different windows, pieces of paper, emails and other systems, some of this key important customer data is also being lost in the process! If this is the case, you’ll notice your sales cycle getting longer and longer or even be losing more deals than ever.

“I have spreadsheet fatigue. We have a spreadsheet for everything! Sometimes they get out of sync and visibility of key data is hard. I dream of what would be possible within our company if we were able to focus on our sales and support without Excel.”

A recent prospect looking at SugarCRM

In a customer experience driven marketplace, you need to have your teams working together to be able to properly understand your customers journey with your company. Attempting to get your employees to work collaboratively by sharing spreadsheets with multiple people actually makes your data more vulnerable and open to mistakes. Not only will you find yourself in a “too many cooks” situation but more importantly, you are putting your most prime and sensitive data at risk of being lost, copied or distributed outside your organisation.

If any of this sounds familiar, it’s definitely time to start thinking of moving over to a CRM.

How can SugarCRM help?

Keep all your information in one place

With SugarCRM you can consolidate all those spreadsheets into a single, detailed view of all your data that is easy to find, filter and track. Our “low-touch” platform means goodbye to the days of mass manual data entry and copy and pasting with smart integrations with your other applications and archiving options. This ensures that your data is accurate and you won’t need to cross reference with each employee in order to have a complete picture of your business. You will also be able to increase productivity by automating some of your business processes to minimise repetitive tasks and speed up your sales cycle.

SugarCRM is also a web-based system meaning you can access it from any device, anywhere. The Sugar Mobile app for smartphones and tablets also features offline sync capabilities so your team can still access all the information they need, even without any signal!

360 degree view of your customer

`SugarCRM Sell has been perfected to help CRM users see that holy grail of CRM: the 360 Degree View of your customer.

Track every email, phone call and meeting with your customer in one place. SugarCRM can chronologically hold all your past and present interactions and keep a history of your customer relationship, equipping your team for future conversations and sales deals. Each record will be enriched with information so they’ll be no more embarrassing phone calls trying to scramble through spreadsheets to identify the customer, what they’ve bought and what issues they’ve had.

This once static data can then be transformed into meaningful metrics using the reporting module that can quickly identify insights to help monitor performance and aid business critical decisions.

Is This You? Series: “We look incompetent when speaking with a long-term customer…”

Do you remember the last time you dealt with a company and the experience was on such a high level that you went out of your way to do business with them? You were happy. You thought to yourself “this is how you should do business”. What a delight.

And when you look inwards at your own business and what the customer experience looks like when a customer dials in and speaks with various departments, you know that you’re not delighting your customers in the same way.

We look incompetent when speaking with a long-term customer on the phone. We look like a really disjointed organisation. It’s embarrassing.

A real-life comment from one of our prospects in the healthcare supplier industry

This happens when your Sales, Marketing & Service teams use disparate systems for customer data.

What do you do if an employee is absent or on holiday? Or in a meeting!?

You’ll find deals are falling through the cracks and your customers’ experience drops below their expectations if your customer data (CRM) is not centralised and accessible to all customer-facing employees. Often, business can be lost and opportunities impaired because your team doesn’t know or can’t see the full picture. 

Each customer and prospect will have a history with your business and it’s important that your company understands their journey and has a clear picture of all interactions in order to enhance their experience with you. 

Would you like to solve these problems?

SugarCRM offers complete transparency between departments through detailed communication panels found on all records, including emails, calls, notes, and other-sales relevant information so your team has a 360 view of your business processes and customer journeys. It interfaces with pretty much every system out there, so CRM users don’t have to hunt through multiple applications to get the information they need.

Not only this, but with the use of Tags, Teams and Role Permissions, you can increase efficiency by only viewing the content you need to see without data overload. Our solution’s low-touch management approach means it’s even easier for your team to keep the system up to date so that if an employee leaves or is absent, their knowledge stays in the company, and not with them!

If you have this problem, we would like to help solve it.

Send an email to one of our consultants: [email protected]

Is This You? Series: “It takes so long to input data into the CRM that I no longer bother.”

Low user adoption rates are the root cause of more CRM project failures than any other factor. Modern digitalisation of enterprise software has made some CRM’s extremely difficult and clunky to use, forcing employees to form bad habits or refer back to the old way of working.

My manager gets frustrated when I don’t use the system properly and I’m sick of them nagging me.

People are naturally resistant to change, particularly if it involves a lot of work in the initial stages before results start to show. If the on boarding from your CRM partner hasn’t been successful or the configuration of the system isn’t compatible with your business, it’s going to cost you a lot of time and money.

If your sales, marketing and support teams don’t use the system, it’s not only going to be an internal issue but your customers are going to notice too. It’s going to get confusing if half of your team have adopted the new system whilst the other half are still working from spreadsheets. Important information is going to get lost, leaving your sales team to aim in the dark and desperately try to fill in the blanks to secure a deal.

Would you like to solve these problems?

Implementing a new CRM system should be helping your team, not hindering them but with the correct on-boarding, workshops and configuration you’ll get the best start with your new system.

Keep in mind and communicate with everyone who is going to be using the CRM to ensure they understand the project and get their say on what they would like to see improved to avoid low user adoption. Functionality is key, here at Sugabyte we always recommend that you ‘think big but start small’ and really focus on the “must-haves” for your CRM as opposed to the “nice-to-haves” to avoid bogging your system down with things you don’t need and won’t use.

So, how can we help?

One of the core pillars of SugarCRM is a ‘low touch management’. Sugar adopts a series of functionalities to help improve user adoption such as:

1. Sugar Connect

Creating new contacts with Sugar Connect makes creating new leads and contacts easy because for most emails, it can already pick out the first name, last name, email, job title and even the link the contact to the correct account inside Sugar. Entering new contacts for the CRM is as easy as 3 clicks inside Outlook and Gmail.

2. Sugar Hint

Sugar Hint saves time on the initial research of a new lead. SugarCRM has several contracts with data suppliers that enables the tool to automatically surface useful information about that Lead, Contact and Account and provides you with a download link that with automatically push that information into your CRM. Saving lots of time throughout the day.

3. SugarBPM

SugarBPM resolves what most companies may initially seek to use a CRM for – saving time by reducing the amount of manual data entry using automation. Mundane data updates and alerts that are typically performed manually are now done automatically so your team can focus on what they do best.

4. A world class user interface worthy of a ‘2021’ nametag that shows the right data at the right time

If you have this problem, we would like to help solve it.

Send an email to one of our consultants: [email protected]

Do’s & Don’ts For Choosing The Right CRM For Your Business

Do's and Don'ts for choosing the right CRM for your business

Implementing the right CRM for your business can feel overwhelming with more than 7000 different systems to choose from. We know from experience that when a CRM correctly speaks to the needs of your business, it will serve as the cornerstone of your company’s customer relationship management, sales success, support and marketing efforts. To help narrow down your options, we have created a list of Do’s and Don’ts to help you with your search!

Do: Get Others Involved

If you’ve been assigned with the task of finding a CRM system for your business then I’m sure you’ve probably got an idea of the things you would like to get out of it, but what about everyone else? It is important in the early stages and throughout the process that you reach out to as many people in your organization that will likely be adopting the new system and find out what their personal requirements and objectives are. This procedure will not only help optimise every department by seeing the advantages and understanding the system but increase the user-adoption rate from your employees.

Don’t: Go Overboard

It can be exciting watching your ideas come to life, especially when it could mean you generate more revenue from it, however we recommend you think big but start small. It’s likely that your new system will change throughout the first few months or even years as you adopt this new way of working. A good way to start is by implementing your ‘must-have’ items first before moving onto the ‘nice-to-haves’, the reason behind this is to avoid bogging your CRM down with functionalities that you don’t need or won’t use. Your chosen CRM partner will help guide you through the build and make sure you stay on the path to success.

Do: Keep Communicating

You may have found the right CRM for your business but now you have to make it work for you. Communication with your Partner is key to ensure that your new CRM facilitates your processes and adapts to your unique business model and not the other way around. No one knows your business better than you do, so keeping your Partner up to date with clear and concise reviews of the system and your objectives will help you get the most out of your new system.

Don’t: Be Adverse To Work

Even for smaller implementations, there can be a fair amount of work that your business needs to prepare for. When an implementation of a new CRM is done properly, the results can be outstanding but sometimes especially in the early stages, return on investment can be a gradual process. Embrace the work towards your project with plenty of planning, calculation and training to hasten your success rate.

Do: Clean and Update Your Data

Your new customer relationship management system wants to reflect the changes you wish to make to the business. By updating your current data, you can ensure that the records you are working with support your future goals, accurately reflect performance and give you detailed, quality results so you can make more insightful decisions to better benefit your company.

Don’t: Get Stuck With Hidden Fees

Be sure to find a CRM provider that offers transparency when it comes to pricing particularly regarding subscription costs, service and support costs, user costs, implementation fees, training and add-ons. You can try to avoid surprise fees through research and asking questions but a safer option is always to go with a vendor who is upfront.

Do: Choose The Right Partner

First and foremost, your CRM implementation Partner needs to understand your business with an unmistakable comprehension of your business needs and requirements. Choosing someone with a consultative approach as opposed to a sales-driven outlook will greatly improve your chances of building a system that is accurate to you. For a streamlined process, choose a firm who are easy to reach and responsive, has a vision for your success and knows their solution inside and out. Is your CRM partner just looking to close a sale? Or are they looking to really help you succeed with your project and be a long-term technology partner? You’ll have to ascertain that, but the clues can usually be found.

New To Sugar Series – Sugar Market

Sugar Market Experience

Hello, I’m Rhiannon and I have recently joined Sugabyte as a CRM Solution Sales Assistant and as part of my SugarCRM onboarding process, I’m going to share with you my first impressions on some of the core products and services available to you in the form of an 11-part mini series. I’m hoping this exercise will not only help me document how this platform appears to a new user, but will also give you some insight into some of the best tools that Sugar has to offer.

Part 3: Sugar Market

This post is all about Sugar Market, a Marketing Automation platform that allows its users to take interactions with prospects and their customers to a whole new level. Focusing on what is important to marketers – increased engagement from quality leads using smarter and more precise campaigns, fewer “blanket posts” and instead replacing with highly targeted, thoughtful, and creative content to help drive revenue. 

Sugar Market is an excellent multi-channel marketing solution that really comes to life when it is integrated with SugarCRM, particularly Sugar Sell. This integration creates real-time connections between new and existing records, keeping track of the entire customer lifecycle. 

For the marketing team, they can now leverage the data inside the CRM to create highly targeted ‘lists’ or ‘segments’ of Contacts to market to. For the sales team working in CRM, they now have visibility of interactions with email campaigns, website activity and events to clearly understand intent and behaviour scoring.

This is what the CRM user now sees directly on a Contact record.

What impressed me?

There were a lot of features inside Sugar Market that as a previous Marketing Manager, impressed me. I’m going to begin with the interactive dashboards – a common feature among Sugar’s products but surprisingly not something that is found on most marketing tools. Sugar’s dashboard customisation through its “dashlets” is second-to-none, a user can truly be empowered with the information they may want to analyze in real-time through either “out-of-the-box” information Sugar has pre-calculated or through the detailed reporting system found in every Sugar product. 

Dashboards or homepages that I have seen in the past have offered a somewhat useful but static dashboard, already predicting what the user would like to see first. Not all companies will be focusing their marketing efforts towards the same information and within an active marketing team, strategies will often change and attention will divert to other campaigns which is why Sugar’s presentation-ready dashboard is the perfect solution for a more intuitive visualisation of your data story. 

SugarCRM Sugar Market Marketing Automation
Sugar Market’s Dashboard is ‘presentation-ready’.

Secondly, I was impressed with one of the larger features within this platform – Nurture Campaigns. Lead nurturing and automation is an extremely efficient and productive way to interact with potential customers to any marketer and Sugar has clearly recognised this. Their nurture campaigns cover all the basics of tailored marketing in a straight-forward way however, what makes their campaigns superior from competitors? The information gathered on each record is not then isolated in that one system; through the CRM integration, the entire team will have access to each customer journey and by providing actionable lead intelligence particularly to your sales team, you can effectively shorten the sales cycle and win more deals. 

This is the easy-to-use drag-drop nurture builder 2.0 inside of Sugar Market.

How will this help our new customers?

Sugar Market not only provides a curated toolset to be able to offer custom campaigns to future prospects but recognises a need to be flexible and tailored to the individual marketing user as well. New customers will certainly benefit from its advanced multi-channel marketing solutions including web monitoring, social media management, reporting, SEO audit, campaign creation and lead capture capabilities but I think we know who the real winner is here: CRM integration. 

New customers will want to see which strategies are working and which ones are not and with CRM integration, this process can be done quickly so they know where their resources are best placed in return for maximum return on investment for every penny spent. The implementation of these highly targeted campaigns will reach out to prospects and customers at the optimum time to help convert these superior customer experiences into lifelong relationships. 

I hope you’ll enjoy these insights from my onboarding at Sugabyte. Here are the links to the successive posts in this series which will uncover my thoughts on Sugar Serve, Customer Journey Plugin, Sugar Discover and more:

  • Sugar Sell
  • Sugar Serve
  • SugarCRM SugarLive (Coming Next!)
  • Sugar Discover (coming soon)
  • Sugar Connect (coming soon)
  • Sugar Mobile (coming soon)
  • Customer Journey Plugin for Sugar (coming soon)
  • Sugar Integrate (coming soon)
  • Hint! (coming soon)
  • LinkedIn Sales Navigator Plugin (coming soon)

New To Sugar Series – Sugar Serve

Rhiannon, a new hire at Sugabyte discusses her opinion on SugarCRM's Sugar Sell product with a unique pospective.

Hello, I’m Rhiannon and I have recently joined Sugabyte as a CRM Solution Sales Assistant and as part of my SugarCRM onboarding process, I’m going to share with you my first impressions on some of the core products and services available to you in the form of an 11-part mini-series. I’m hoping this exercise will not only help me document how this platform appears to a new user but will also give you some insight into some of the best tools that Sugar has to offer.

Part 2: Sugar Serve

This post is all about Sugar Serve, a supercharged UI for support professionals to solve customer issues with speed and ease. It is a powerful, process-driven system pre-integrated with Sugar’s core CRM to deliver unified customer satisfaction. It allows for omnichannel entry points for customers to raise issues with you – which can only be good for the customer.

What impressed me?

There are multiple parts to this system that I like that are linked to The Service Console which gives support staff access to complete customer information at their fingertips. Unlike most other systems that will order support tickets based on the order they came in or by priority, the reason I like this Service Console in particular is because it reiterates Sugar’s customer experience ethos by prioritising the list of cases by SLA.

I was listening to David Campbell, VP in Product Marketing at SugarCRM, in a Sugar Serve training video who said: 

“We really rallied around SLA because we viewed an SLA as a solid pact between a customer.”

David Campbell, VP in Product Marketing at SugarCRM

Another item I was impressed by is the quick access to the Knowledge Base module which has a series of articles that could be helpful for solving common customer problems. This is an incredible addition that can be found across the entire Sugar product range but I think is particularly useful for support agents to have access to and contribute towards.

A notable mention from Sugar Serve is the thoughtful addition of managing multi-region business centres with their related business hours and holidays to ensure service level agreements are always met:

How will this help our new customers?

When you click on a case in the Service Console, without diverting you away, an intelligence pane opens outlining all the information a support agent would need to understand the customer’s journey including account details, case details, comment log for team collaboration, and interaction history.

A huge challenge in this sector is making sure the agent is fully aware of the customer’s relationship with the product offering in order to offer a rapid response. It is then possible for service agents to cross or upsell in accordance to the accounts’ needs that they can clearly identify in front of them, taking customer service from an expense to a profitable part of the business.

All the customer information at my fingertips.

In my opinion, Sugar has expertly found ways of reducing customer service costs without cheapening the provided service but instead, increasing customer satisfaction and likely retention rates. There are a number of self-service options available to customers which helps them find a solution to their problem without the need for an agent, saving both customer and agent time. 

Where Sugar Serve differs the most between the dedicated case management tools (Zendesk, Freshdesk, Jira) is the integration to the CRM. Sugar Serve functionality is completely baked into the core CRM product, so it could not get any tighter. And this allows for that instant visibility for CRM users and unlimited contextual data to be available for the support team.

I hope you’ll enjoy these insights from my onboarding at Sugabyte. Here are the links to the successive posts in this series which will uncover my thoughts on Sugar Market, Customer Journey Plugin, Sugar Discover, and more:

  • Sugar Sell
  • Sugar Market (coming next)
  • SugarCRM SugarLive (coming soon)
  • Sugar Discover (coming soon)
  • Sugar Connect (coming soon)
  • Sugar Mobile (coming soon)
  • Hint! (coming soon)

New To Sugar Series – Sugar Sell

Hello, I’m Rhiannon and I have recently joined Sugabyte as a CRM Solution Sales Assistant and as part of my SugarCRM onboarding process, I’m going to share with you my first impressions on some of the core products and services available to you in the form of an 11-part mini series. I’m hoping this exercise will not only help me document how this platform appears to a new user, but will also give you some insight into some of the best tools that Sugar has to offer.

Part 1: Sugar Sell

This post is all about Sugar Sell, a low-touch customer relationship management platform that expertly drills into your sales cycle to form a collaborative and customer orientated solution. Using actionable data, Sugar Sell transforms stale, “faceless” customers into lifelong relationships with enhanced profiles.

What impressed me?

In my opinion, two of the main features that sets this CRM apart from the competition is a business process automation function called SugarBPM and an advanced reporting module that gives users a range of quantifiable, customisable and detailed insights into the business activities. 

Starting with SugarBPM, I feel this is an important tool as it directly resolves what most companies may seek initially to use a CRM for – saving time by reducing the amount of manual data entry and increased interaction with customers essentially reducing costs and streamlining the selling process.

By virtually automating any business process such as lead routing, quote approvals, and email notifications, you can successfully reduce manual effort whilst maintaining that all-important regular and personal communication with each customer.

SugarCRM’s SugarBPM is an important tool to ensure structure and governence within your processes.

The reporting module gives context and insight into any aspect of your business through “out of the box” reports created by Sugar or by custom reports built by you. There are four varying types of reports so users can display their information in the best way possible. Team members in leadership positions will find this particularly useful when making important business decisions, strategizing, and monitoring success. 

SugarCRM Reports are very powerful, and can be embedded throughout the application.

SugarCRM’s goal is to bring organizations together collaboratively so that every user is on the same page and the reporting module is a perfect example. Any report that has been created can be shared with other Sugar users, printed, emailed, exported or used in a “dashlet” on the home dashboard for quick and regular viewing. 

How will this help our new customers?

Sugar Sell is a CRM that works for you and not the other way around bringing important customer data to the forefront. It has been thoughtfully designed to enhance the customer experience by bringing people to work together and revealing the whole picture, strengthening existing customer relationships and helping to create new ones.

New customers will not only have access to past and present data, but sales forecasting is also one of SugarCRM’s impressive functions, bringing time and date sensitive data into a predictable format for you to perfect your sales cycle and bring important visibility to the business.

I hope you’ll enjoy these insights from my onboarding at Sugabyte. Here are the links to the successive posts in this series which will uncover my thoughts on Sugar Serve, Customer Journey Plugin, Sugar Discover and more:

  • Sugar Serve (coming next)
  • Sugar Market (coming soon)
  • SugarCRM SugarLive (coming soon)
  • Sugar Discover (coming soon)
  • Sugar Connect (coming soon)
  • Sugar Mobile (coming soon)
  • Hint! (coming soon)