SugarCRM has been named the best CRM for the fourth year in a row by PC Magazines’ annual Business Choice Survey.
PC Magazine asks their readers to rate their opinion on reliability, tech support experience and overall satisfaction on a range of CRM platforms. This year there were a total of 98 companies that were scored, with SugarCRM being the clear winner and gaining outstanding scores in most categories!!
Sugar was rated higher scores for overall satisfaction, likelihood to be recommended, Net Promoter Score, reliability and technical support. Overall, Sugar scored higher than any competitors including Salesforce, Microsoft and Oracle.
The Net Promoter Score should be regarded as one of the most reliable measures, as when it comes to peer reviews, SugarCRM is the only solution that customers would “strongly recommend”, a trait that Sugar is very proud of!