A crucial part of your SugarCRM project is
consulting over the solution design, technical requirements and customer journey mapping.
Our Success Strategy
What do we discuss?
Our SugarCRM Consultancy services are different, where other companies focus on selling services and solutions we focus on your pain points, obstacles and goals.
We aim for your organisation to see success in your CRM project and strive to deliver an exceptional tailored fix to any of your current challenges.
We generally discuss the following topics during a typical consultation however we do not shy away from any challenges you require our assistance in resolving.
Business Process Automation
Business Process Automation is the process of automating the most important day-to-day processes that make up your business.
We aim to automate as many of these manual tasks as possible.
Automating these tasks helps delivery measurable ROI on your CRM project.
We configure your SugarCRM to carry out many of these manual tasks in the background allowing your staff to focus on what they do best.
It is vital that the different business functions that make up your organisation are able to collaborate seamlessly and all sing from the same hymn sheet.
Integrating across business functions gives you the best cross-department insight into your customer data while allowing you to deliver an exceptional more personalised experience to your customers.
During your SugarCRM Consultancy we leverage our years of experience in promoting collaboration across teams.
Effective reporting is a key component to any CRM solution. Being able to report on and analyse your data is vital in understanding what is working and what is not - at scale.
SugarCRM makes reporting a breeze, with easy to configure dashboard layout views and an infinite number of ways to pick apart, filter and view your data in a user friendly intuitive way.
Data Migration & Security
Data migration & Security is another key element we discuss with you during your SugarCRM Consultancy.
We are no stranger to stringent security practices and high level hosting services. We go above and beyond for our SugarCRM customers to ensure your data is protected to the highest degree, and that your system is as secure as possible.
Every customer of ours has a different set of Security practices around the data stored in their CRM - we adhere to all.