We have carried out successful SugarCRM Implementation for
250+ organisations across the UK
Our Success Strategy
The Implementation Process
1. Requirements Workshops
SugarCRM Implementation starts with our Requirements Workshops.
Here we define your requirements at both a macro-level, making sure we are in sync with your business objectives. And then right down to a micro-level, creating the blueprint for your solution design.
2. System Configuration
After your blueprint for your Sugar design has been defined, we then move into the build phase.
We typically start with the system configuration then work on the data import/migration.
3. Code-level Customisations
20% of our customers require some code-level customisations to make Sugar do something really special or perhaps integrate with another system.
Our in-house team of SugarCRM certified developers work in tandem with the configuration effort to achieve milestones set out in the project plan.
4. User Acceptance Testing
Most projects involve some element of User Acceptance Testing to ensure we have achieved what was set-out initially and identify tweaks and changes that will be performed before the system is live.
5. Expert Support
In addition to technical support from SugarCRM, our support is more consultation based. If you have a particular problem or something you would like to achieve, we can set up a screen share and show you how to build it within Sugar.
6. Create Customers For Life
Once you have gone live with Sugar our on-going consultative approach to support and managing your account ensures your organisation meet your goals not just from a technical standpoint.
Our customers benefit from close knit relationships with our expert SugarCRM team - as a result we build strong, long lasting relationships with our customers and support you as you scale and grow your operations.
It is no surprise that customers who choose Sugabyte as their CRM Implementation Partner create Customers For resulting in growth year by year.