Record view for every module in Sugar is the main data source, therefore, it's important to keep this view organised and easy to navigate enabling...

Sugar Fall '17 has been released and is available for all On-Demand customers. Fall '17 (internally named 7.10) marks the beginning of a new...

SugarCRM Mobile 6.0.2 is now available for download on iOS and Android devices. This latest SugarCRM Mobile release addresses compatibility issues between version 6 and...

SugarCRM has released version 2.4.2 of the Sugar Plug-in for Microsoft Outlook. This latest version of the Outlook Plug-in addresses compatibility issues between prior versions...

An approve/reject process references to a moment within a Process Definition where a user must decide if a certain element is approved or rejected....

SugarCRM has been named a Visionary in the Gartner Magic Quadrant Sales Force Automation (SFA). SFA's automate the sales activities, processes, and administrative responsibilities...

CRM systems transform sales through organisation; marketing automation completes the picture by generating leads and managing lead engagement. “World-class sales and marketing organisations need...

Customer relationship management software has been used by organisations of all types and sizes for more than 20 years. However, few have managed to...

Getting started with marketing automation may seem complicated, but with a little preparation, you’ll see results right away. In fact, 44% of companies achieve...

The 'Convert' option in Sugar enables users to convert a Lead record into a Contact and Account record as and when the Lead qualifies...