Most CRM projects fail before the software has even been logged into. That might sound dramatic, especially when modern platforms like SugarAI promise automation, AI...

Healthcare organisations have a difficult balancing act. Patients expect a personal experience, teams need quick access to information, and compliance sits over everything. That’s...

Manufacturing businesses deal with a constant balancing act. Production targets, customer expectations, supply chain pressures and operational efficiency all compete for attention at the...

Here are our Top 5 fixes Many software releases are judged by the number of new features they introduce. But sometimes, the most important releases are...

Most CRM projects don’t fail because the software is bad. They fail because people stop trusting the data. Old contacts stay in the system for years,...

Duplicate leads can be a nightmare. But with Sugabytes Duplicate Lead Detective, this issue is solved.

Most businesses today know they need a CRM — but few realise just how central it can become. When implemented well, a CRM isn’t just...

It's a common pain point for Admin users to struggle to use the Process Management List view page (found in the Admin section) which...

How can a CRM Health Check help your business? We recently completed a CRM Health Check with a manufacturing customer using SugarCRM and want...

The 14.0 release for Enterprise will be be shortly released and there are a multitude of exciting new features and functionalities that are included...