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How to lock fields of a record that is participating in a Process

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The Advanced Workflow tool allows certain items/updates in Sugar to happen automatically when a certain criterion is met, however, a great function of this...

How to log a Call with the Sugar Mobile App

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The Sugar Mobile App is designed to allow users to easily access and update their CRM while being out and about. One of the...

5 Top Tips to Handle Email Unsubscribes

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Everyone has the right to unsubscribe from emails, however, in order to retain as many recipients as possible or to ensure that anyone that...

Fall ’18 (8.2) is Live

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Sugar Fall '18 is now live and available for all customers hosted in the Sugar cloud environment. Fall '18 is the next step in...
SugarCRM Product Update

SugarCRM Mobile 6.2.1 is Live

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SugarCRM Mobile 6.2.1 is now available for download on iOS and Android devices. This latest SugarCRM Mobile release adds the ability to edit the Forecast...

“Right to Access” Requests with Act-On

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Act-On has assembled a short guide on how to comply with "Right to Access" requests to enable companies to comply with new Data Privacy...

How to permanently erase Contacts in Act-On

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Inline with new Data Privacy legislation, there may be occasions where individuals contact your company to request that all of their information is removed/deleted,...
SugarCRM Product Update

SugarCRM Mobile 6.2.0 is Live

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SugarCRM Mobile 6.2.0 is now available for download on iOS and Android devices. This latest SugarCRM mobile release now allows users to create and modify Quotes,...

Drill Through Charts in Sugar

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With the recent Winter '18 release of Sugar, SugarCRM introduced a significant enhancement to reporting tools in the form of drill through capability on...
SugarCRM Product Update

Version 2.6.0 of the Outlook Plug-in Released!

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July 17, 2018. SugarCRM has released version 2.6.0 if the Sugar Plug-in for Microsoft Outlook. This latest release includes the following new features and enhancements: Users...