SugarCRM has released version 2.4.1 of the Sugar Plugin for Microsoft Outlook.

This latest release includes the following new features and enhancements to the mail view side panel:

  • The side panel now displays additional key information (e.g. phone, address) for matching Sugar Accounts,
  • When creating a related Case or Bug via the subpanel, the create form now has the Subject and Description fields auto-populated based on the selected email’s details.

Sugar Plugin for Microsoft Outlook 2.4.1 also addresses issues identified in prior releases of the Outlook Plugin. More information on the new features and enhancements as well as the fixed bugs can be found in the MS Outlook Plugin Release Notes 2.4.1.

Installation, upgrade, and usage documentation for this release can be found at the following links:

MS Outlook Plugin User Guide 2.x
MS Outlook Plugin Installation Guide 2.x

Users on 7.x.x versions of Sugar can either download the plugin from the Download Manager with an appropriate download key or by going to their user profile in the application and selecting the ‘Downloads’ tab. Please review the Supported Platforms for the Outlook Plugin before installing.

Chloe is Sugabytes Customer Success Manager. Ensuring our existing customers of Sugabyte continue to be successful using SugarCRM and Act-On.