SugarCRM has released version 5.1.2 of SugarCRM Hint. Hint provides a wide range of important, useful and actionable insights about your contacts and accounts. Insights include social media, work information, company details, news, and more, all by leveraging names and email addresses already stored in Sugar. Users can also quickly import the enhanced data into Sugar with a single click. Uncover key insights and receive real-time notifications of key important information at every stage of your sales, marketing and customer service cycles with actionable intelligence.

SugarCRM considers data security and the protection of your private information their highest priority. This latest release includes important security updates. As part of SugarCRM’s ongoing security review process, they have recently detected security vulnerabilities and, to minimize potential risks, those issues have been investigated and addressed in this updated release.

For more information regarding this specific advisory, please refer to the following Security Advisory announcement:

  • Security Advisory sugarcrm-sa-2019-018: An unauthenticated user may trigger specific actions to inject or corrupt data in the Hint application.

The 5.1.2 version of Hint release also includes updates to support Sugars upcoming Summer ’19 (9.1) release. More information about this release can be found in Hint 5.1.2 Release Notes.

If you are hosted in the SugarCloud, no action is required as this vulnerability has been patched in the cloud environment. If you have additional questions related to how your instance has been affected, please open a case with SugarCRM’s support team. Installation and upgrade documentation for customers hosted on-site (outside of the SugarCloud environment), as well as usage documentation for Hint can be found at the following links:

NOTE: On-site customers must first uninstall existing Hint versions before upgrading to Hint 5.x.x. However, upgrading from 5.0.x to 5.1.2 does NOT require an uninstall. 

Hint is supported for use on Sugar versions 8.0 and above. Please review the Supported Platforms for Hint before installing.

Chloe is Sugabytes Customer Success Manager. Ensuring our existing customers of Sugabyte continue to be successful using SugarCRM and Act-On.