What is TLS and does this change apply to me?
TLS stands for – ‘Transport Layer Security’. The encryption protocol used to secure the connection between browser and application. As TLS continues to enhance security and performance levels, organisations using the encryption protocol are required to stay up to date with the latest version releases.
Previously SugarCRM had announced turning off support for TLS v1.1 and older to come in effect from November 8, 2019. This date has now been amended to Feb 1, 2020 for all customers using SugarCloud.
The importance of cloud security
To maintain the highest standards of cloud security, Sugar regularly update their cloud security levels to ensure any vulnerabilities found in earlier versions are strengthened and improved. Sugar prioritise – ‘integrity, confidentiality and availability’ of customers data stored in SugarCloud. These security updates ensure customers receive the highest levels of web security and are kept up to date with the latest protocools as and when they are released.
Not only SugarCRM Users
This security update is not exclusive to SugarCRM users. Due to TLS v.1.0 and TLS v1.1 protocols depreciating, providing insufficient cryptography for securely transmitting data and potentially containing vulnerabilities to certain malware attacks, all major browsers are also retiring support for these versions in 2020 – Google, Microsoft, Apple, and Mozilla have all announced that their browsers will no longer support TLS.
if you have any concerns regarding the security of your CRM please reach out and get in touch, one of our expert consultants will be more than happy to advise you in the right direction!