Mission-critical IT solutions usually require the best in support from specialists who have had many years’ experience solving Sugar related issues. We offer unlimited technical support and end user support regardless of the number of users or flavour of SugarCRM. Our bespoke Sugabyte 2nd level support means that we can always find a package that’s suited to your requirements and budget.
Why is support from Sugabyte different?
Technical support from SugarCRM is free, but it is just technical support. If you are looking for a partner to be fundamentally an extension of your own team, who understands your challenges, pain point and goals -we are for you.
In addition to the technical support from SugarCRM, our support is more consultation based. If you have a particular problem or something you would like to achieve, we can set up a screen share and show you how to build it within Sugar.
We work day in day out with SugarCRM related queries. Not only technical, we build systems by understanding your business needs. This can go a long way when you are looking to achieve a business goal with the CRM.
Support from Act-On is free and readily available whether you’re in the middle of something or you’ve hit a snag that brings your work to a full stop, Act-On’s contextual help options you can jump right to the article, forum or training session that’s relevant to what you’re trying to do. You have instant access to the most relevant information in the format you prefer, whether it’s an article, a video, or a user guide.
Sugabyte’s support for Act-On is consultation based if you require assistance with a particular problem or have questions relating to the integration with SugarCRM, then Sugabyte are here to help.